Trendevershop Privacy Policy.
Last updated: 2, FEB, 2025
This Privacy Policy describes how Trendevershop collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trendevershop.com or otherwise communicate with us.
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist (e.g., heating mugs, automatic mixing mugs).
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Payment processors who collect payment information to process your order.
- Shipping partners who help us deliver products such as heating and mixing mugs to your location.
- Marketing and advertising partners to improve our services and promotional offers.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: To process payments, fulfill your orders, manage shipping, and customer support for our heating and automatic mixing mugs.
- Marketing and Advertising: To send marketing, advertising, and promotional communications about our products (such as our mugs), to better tailor your shopping experience.
- Security and Fraud Prevention: To detect and investigate any potential fraudulent or malicious activities related to your order.
- Communicating with You: To respond to customer inquiries and provide better customer support.
How We Disclose Personal Information
We may disclose your personal information in certain situations, such as:
- With vendors or third parties who perform services on our behalf (e.g., payment processing, shipping, data analytics).
- When you request it, for example, to ship products.
- In the event of a business transaction such as a merger, or to comply with legal obligations.
User Generated Content
If you post reviews of our heating or mixing mugs, this content will be publicly accessible. Please be mindful that other users may also see your content.
Third Party Websites and Links
Our Site may contain links to third-party websites. These sites have their own privacy policies that we recommend you review.
Security and Retention of Your Information
While we use security measures to protect your data, no method is 100% secure. We retain your personal information as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, such as:
- Right to Access: Request access to the information we hold about you.
- Right to Delete: Request that we delete personal information we hold about you.
- Right to Correct: Request corrections to your information.
- Right to Opt-Out: Opt-out of marketing communications.
Complaints
If you have any complaints about how we handle your personal information, please contact us at trendevershop@gmail.co
